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Converged Communication
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Tue, 26 Mar 2019 18:06:10


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       Converged Communication

 
In today’s competitive environment, an organisation’s business agility is determined by the speed at which it can transform data into information and accelerate communication both internally as well with her customers and partners.

Successfully integrated communications offers organizations the opportunity to:
  • Increase productivity with innovative collaborative solutions using voice, data and video
  • Reduce costs by streamlining networks and network management
  • Support a mobile workforce and distributed operations
  • Reduce Carbon footprint

aDigitals helps clients integrate traditional communication tools (telephony, email) with collaboration technologies (IM, conferencing) that provide new ways to communicate from any location, using any device and accessing any application.

Our solutions include:

  • Unified Communications - Reducing costs and improving business process speed is achieved by integrating multiple communication channels and Presence within the user’s working context. Connects people, customers and processes across multiple business communication applications.

  • IP Telephony – Take advantage of reduced cost, risk and operational benefits of consolidating voice and data networks such as. Simplified administration offers significant operational savings in increased productivity and ease of communication.
 
  • TelePresence - To thrive in today's economy, you must collaborate with colleagues, partners, and customers around the globe without delay. At the same time, business must be conducted in a way that enhances the quality of your relationships. TelePresence enables users to collaborate in real time and experience the benefits of high definition virtual meeting environments that helps improve productivity and reduce carbon foot print.

  • Contact Centres - Creating and delivering integrated management of customer interaction across communication channels retains and grows the value of the organisation’s customer base. Intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over a converged network.


Give us a call to find out how aDigitals might help you deliver Professional Services Tel: 0207 1176195 or email us

 

 

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