Fully Managed IT

Fully Managed IT?

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Tired of your technology not working? Our Managed IT Services team is available 24/7/365

Our goal is to reduce the burden of your day-to-day IT operations and management.  With our experienced staff, we provide end user support by monitoring and managing your servers, desktops and devices, and more.

Our Managed IT Services includes:

• Software Support
• Business Continuity
• Hardware Configuration & Disaster Recovery
• Network Monitoring
• Remote Management & Monitoring
• Full-Service Help Desk
• On-Site Field Engineering Services

How we do it

Understanding where your current environment stands is critical in our journey moving forward. Our team of certified experts works with you and your team to determine where you stand and discover where you need to go.

With Managed IT Services, we help you catch any problems before they occur and cause a major outage, protect your data as well as your desktops and devices, increase security, manage your applications, and execute business continuity and disaster recovery, protecting your most critical asset to your business. Here, we:

• Discuss your current IT business challenges and goals
• Perform assessment of current IT environment
• Provide a plan with timeline that fits your budget
• Respond to your requests in a timely manner with the most effective solution

Managed IT Offering

Server Monitoring and management Desktop Device Management Business Continuity and Disaster Recovery Application Management Server Monitoring and management

Asset Inventory Automated inventory management SNMP asset tracking Software license compliance Alert Monitoring Alerts when issues arise Automated customer support panel Performance and capacity planning Integrated Support Services Notification of business-critical alerts Help Desk Support Remote/on-site remediation

Hardware Monitor hardware performance Device polling and daily systems check Device reboot and recovery Patch Management and Updates Schedule patching and updates Automatic security patch deployment Patch assessments and reporting Anti-virus Integrated anti-virus engine Virus scans and advanced reporting Virus update confirmation

Desktop Device Management

Alert Monitoring Alerts when passwords are expiring Decrease in disk space Prohibited software usage Anti-Virus Virus checks are run every few hours Pre-fabricated status reporting Track physical and virtual locks Patch Management and Updates Scan for missing patches and configuration Automatic patch dependencies and sequencing Weekly patch assessments and reporting

Asset Inventory Asset change reports identify tampered devices Automated asset and data inventory management Software license compliance Secure Remote Access Instant access to remote system Encrypted secure connection Additionally, provides user remote access from anywhere Integrated Support Services Notification of business-critical alerts Help Desk Support 24/7/365 days Remote/on-site remediation (T&M)

Business Continuity and Disaster Recovery

File and Database Backup Virtualize server on-line in minutes Files and folders are easily recovered Redundant automatic fail over Offsite/Cloud Storage Replication to a secure Cloud Full image backup of servers Transaction by transaction replication

Virtualization Frequently sync data off-site Files and folders are easily recovered Redundant automatic fail over Security Services 256AES Data Encryption Replication to multiple locations Monitor security profile for threats

Application Management

File and Print Services Distributed file system WAN replication Assign printer permissions and pooling Microsoft Exchange Email Create and modify mailboxes Active Sync (mobile device config) Install updates, hotfixes and rollups

Active Directory Permission to network resources Backup/restore time synchronization Device reboot & recovery Microsoft Office 365 Secure customize Cloud services IM, audio/video calls and online meetings Access email, documents, calendar and contacts from any device – anywhere

Featured Benefits of IT Managed Services

Comprehensive Security and Malware Protection

Amobix security services delivers constant and advanced protection from the latest cyber-threats

Complete IT Management

Amobix manages and supports every facet of your IT, including connectivity, mobility, security, collaboration, DR and much more.

Lower Operational Cost

Managed Service comes with a considerable cost savings and more manageable and predictable costs.

Strategic Review and Planning

Regular meetings in line with technology advances to ensure your IT is constantly aligned to your business objectives

Looking to get your IT Infrastructures reviewed and updated

Accelerator Programs Available

Assessments:

Boost your productivity and allow us to lend a hand on your next project with our Professional Services. Contact us today to learn more

• Identity Management and Security Vulnerability Assessment
• Cloud Infrastructure Assessment
• Systems Management and Automation Assessment
• Infrastructure Optimization Assessment
• Helpdesk/Blended IT Assessment

Additional Resources

Take Security to the next level

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Transform your business with the Cloud

Accelerate your digital transformation with cloud adoption and increase your competitive edge. Amobix Digital Networks can help you choose the best mix of technologies that will increase productivity, flexibility and efficiency for your workforce.

Change the way you work. Work Remotely

Cyber criminals know that employees can be exploited. Amobix Security Awareness programme educates your users and set them up to work smarter and safer from anywhere and anytime with strengthened security approach. View our remote working services

Ready to find out more?

Contact our experts today to help move your business forward with Managed IT Services?

Why not email our team of experts to discuss your requirements

Email the Team

Call our experts on 03330143206 to discuss your requirements